clubr

Terms of Service

Last updated: April 2025

Please read these Terms of Service (“Terms”) carefully before using Clubr (the “Service”), operated by Clubr (“we”, “us”, or “our”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By accessing or using Clubr, you confirm that you are at least 18 years of age, have the legal authority to enter into these Terms on behalf of yourself or your business, and agree to comply with them. We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

2. Description of Service

Clubr is a cloud-based gym and studio management platform. The Service includes tools for member management, class scheduling, attendance tracking, payment monitoring, staff management, communications, and analytics for gyms, martial arts schools, yoga studios, dance schools, and similar activity businesses.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with reasonable notice where practicable. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3. Free Trial

We offer a 30-day free trial on all plans. No credit card is required to start a trial. At the end of the trial period, you will need to subscribe to a paid plan to continue using the Service. We reserve the right to modify or end the free trial offer at any time.

One free trial per business. Creating multiple accounts to circumvent the trial period is a violation of these Terms and may result in account termination.

4. Subscription and Billing

Clubr is offered on a monthly subscription basis. By subscribing, you authorise us to charge your payment method on a recurring monthly basis until you cancel.

We reserve the right to change our pricing with at least 30 days' notice. Your continued use of the Service after a price change takes effect constitutes your agreement to the new price.

5. Acceptable Use

You agree not to use the Service to:

You are responsible for ensuring that all data you enter into the Service - including your members' personal data - is collected and processed lawfully, and that you have the appropriate legal basis to do so under UK GDPR.

6. Your Data and Privacy

You retain ownership of all data you input into the Service. By using the Service, you grant us a limited licence to process that data solely to provide and improve the Service as described in our Privacy Policy.

You are the data controller for your members' personal data. We act as your data processor. You are responsible for ensuring your use of the Service complies with your obligations under UK GDPR, including maintaining a lawful basis for processing and providing appropriate privacy notices to your members.

7. Intellectual Property

The Service and all content, features, and functionality (including but not limited to the software, design, text, graphics, and logos) are owned by Clubr and protected by UK and international copyright, trade mark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your internal business purposes, subject to these Terms. You may not copy, modify, distribute, or create derivative works based on the Service without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Clubr and its directors, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption, arising out of or in connection with your use of or inability to use the Service.

Our total aggregate liability to you for any claim arising out of or related to these Terms or the Service shall not exceed the greater of (a) the amount you paid us in the three months preceding the claim, or (b) £100.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law (including the Consumer Rights Act 2015 where applicable).

9. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components.

10. Termination

You may terminate your account at any time by cancelling your subscription through your account settings or by contacting us at support@clubrapp.com.

We may suspend or terminate your account immediately, without prior notice or liability, if you breach these Terms or if we are required to do so by law. Upon termination, your right to use the Service will immediately cease. We will retain and then delete your data in accordance with our Privacy Policy.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before initiating formal proceedings, we encourage you to contact us first at support@clubrapp.com so we can try to resolve the matter informally.

12. Third-Party Services

The Service may integrate with or link to third-party services (including Stripe for payments, GoHighLevel, and Meta). These services are governed by their own terms and privacy policies. We are not responsible for the content, practices, or policies of any third-party service.

13. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Clubr regarding the Service and supersede all prior agreements, representations, and understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Contact

If you have any questions about these Terms, please contact us:

Also read our Privacy Policy.